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Maturity Levels

The HDRL Framework uses five levels to describe the current state of maturity of a health data organisation or system. These levels indicate potential readiness to participate in the Health Data Research Service (HDRS).


Level 1: Initial — Ad-hoc Processes

  • Processes are informal or fragmented
  • Major gaps exist; requirements are not met

Level 2: Developing — Basic Structures

  • A strategy is in place, and initial steps have been taken
  • Implementation is just beginning and not yet widespread

Level 3: Defined — Documented Processes

  • Some progress has been made, and parts of the system are working
  • Targets are set, but not always achieved consistently

Level 4: Managed — Measured Performance

  • Operations are standardised and meet baseline requirements
  • Service Level Agreements (SLAs) are published and met

The collaboration target

Level 4 is the anticipated baseline for UK Network collaboration. This is the level that ensures a partner delivers predictability and speed.

Level 5: Optimising — Continuous Improvement

  • The organisation exceeds baseline requirements
  • There is a focus on continuous improvement and top performance
  • Practices are recognised as exemplary

Visual Summary

L5  ████████████████████████████  Optimising
    Continuous improvement. World-leading.

L4  ██████████████████████████    Managed          ◄── Target
    Measured performance. SLAs met.

L3  ████████████████████████      Defined
    Documented processes. Targets set.

L2  ██████████████████████        Developing
    Basic structures. Strategy in place.

L1  ████████████████████          Initial
    Ad-hoc. Fragmented. Major gaps.

Design Principles

  • Level 4 thresholds are designed to be ambitious but achievable. They will require validation by comparing with UK and international benchmarks.
  • Levels reflect the current state of capability, from basic to advanced.
  • HDRL is a roadmap tool, not a pass/fail audit. An organisation at Level 2 has a clear path to Level 3 and beyond.
  • The five-level structure is aligned with CMMI nomenclature used across many international maturity frameworks.